Skip to main content
im mastery academy Help Center home page
Submit a request
Sign in
  1. im mastery academy
  2. Customer

Customer

2 & Free

  • 2 and Free, how does it work?
  • I have enrolled 2 or more customers. Why didn't I receive 2&free?
  • Reasons for not being qualified for 2 and free

Account Re-Activations

  • How can I reactivate my inactive account?
  • Reactivating an IM account with a different sponsor

Contact Us

  • Contact Us
  • how can I contact support?

Personal Information (Customer)

  • Username
  • websites & apps
  • who can make changes to the account when contacting support?
  • who do I contact to correct a typo error in my email on file?

Password & Password reset

  • Are my user name and password for the back-office the same as IM center?
  • How can I change my password?

Payments

  • Accounts are suspended or inactivated when a payment is due
  • ACH payment still showed as pending
  • Bitcoin Payment Timeout
  • Can I change my autoship (payment due) date in my backoffice?
  • Can I prepay my subscription?
  • Cannot pay my subscription
See all 18 articles

Training Material

  • How many devices can I be logged in on?
  • I don't know how to trade?
  • Training materials in Spanish, German, French translation and other languages
  • what can be accessed through the im.center site?
  • where can I find training materials to get started?

Upgrade

  • Adding an autoship to my account
  • how can I upgrade to IBO?

Store

  • can I purchase merchandise?
im mastery academy
Deutsch EspaƱol
Powered by Zendesk