Cancellations, Refunds & Modifications

Account Cancellation

• How do I cancel my subscription or close my account?
• If an IBO or member requests to cancel the account, is it effective immediately?

Refunds

• Refund Policy
• ACH payments and refunds
• Initial payments and autoship (recurring) payments are eligible for refunds
• Refunds can take up to 30 days

Service cancellations and modifications

• Base packs vs. Add-Ons
• How to Modify a Pack
• Adding an Add-on
• Changing one Add-on for another one
• How can I upgrade my package?