I have enrolled 2 or more customers. Why didn't I receive 2&free?

to qualify for "2 and it's Free" you must meet the following requirements:

1. be an active customer of IM mastery academy. IBOs do not qualify for 2&free, even if they are also a customer

2. refer two active customers (not IBOs) to IM mastery academy before the cut off time of 48 hours before your billing date.

3. your two referrals must remain active customers (not miss a payment) and they may not upgrade to IBO 

4. your two referrals must be paying customers (i.e. not also receiving 2&free)

5. ACH may not be used as a payment method. If you or one of your referrals is using ACH as a payment method, you will not qualify for 2&free, due to the nature of ACH payments and related processing delays 

6. your two active customers must have purchased a package of the same value as the package you purchased. Below are some examples of how different packages qualify:

• purchase FRX - refer 2 FRX packs or any combination of FRX, HFX or DCX and receive a free FRX pack.
• purchase HFX - refer 2 HFX packs or any combination of FRX, HFX or DCX and receive a free HFX pack.
• purchase DCX - refer 2 DCX packs or any combination of FRX, HFX or DCX and receive a free DCX pack.
• purchase ELITE - refer 2 ELITE packs and receive a free ELITE pack
• there are no 2&free options on prime monthly packages