how can I reset my password? spela.sluga April 24, 2020 20:11 Updated 1. go to im.academy and log in with your username and password. 2. 3. 4. Related articles can I reactivate my inactive account? are my user name and password for the backoffice the same as IM center? who do I contact to correct a typo error in my email on file? how can I cancel my account? can someone under the age of 18 join or enroll in IM mastery academy? Comments 0 comments Article is closed for comments.